GateHouse Media Job Openings >> Classified Coordinator
Classified Coordinator
Summary
Title:Classified Coordinator
ID:52699482130401
Location:GA - Augusta
Job Category:Marketing / Advertising
Division:GateHouse Media
Description

STATEMENT OF THE JOB: This position is responsible for private party classifieds, legal notices, obituaries, calendar items and other data as needed for publication online and in print with a primary focus on customer service. The position interacts in person, by email and by telephone with the public to accomplish the necessary work.

REQUIREMENTS OR SPECIFICATIONS:

  • Ability to work well as a part of a team.
  • Ability to work well under pressure of a goal and deadline.
  • Knowledge of print and digital media advertising products.
  • Strong customer service skills.
  • Attention to detail.
  • Internet savvy.
  • Ability to type a minimum of 35wpm error-free.
  • Basic Computer skills (MS Office).
  • Valid driver’s license and insurance records are required quarterly.
  • Must abide by all company policies regarding ethics and social media

EXPERIENCE & TRAINING:

  • Some college and advertising sales experience preferred.
  • Digital Media advertising knowledge.
  • Proven superior customer service and account management track record.
  • Effective negotiation skills both in person and over the phone.

WORKING CONDITIONS: Works in an environment dominated with computers and under daily deadline pressure with a variety of duties.

ESSENTIAL JOB FUNCTIONS OF POSITION:

  1. Customer Service
    1. Provide prompt, courteous, and effective service to all customers and prospects and maintain a high level of contact and professional communication with all accounts. Deliver accurate rate quotes, respond immediately to customer inquiries and resolve any complaints promptly.
  2. Ad Sales
    1. Help customer place advertising offering advice on when to run the ad, how to write the ad, cost of the ad, etc. This includes private-party classified ads (received by phone and online) and legal notices, obituaries as well as celebrations announcements.
    2. Communicate with law firms, government agencies, funeral homes and the public.
    3. Keep accurate records for billing.
  3. Newsroom
    1. Help maintain online calendar database to include entry of events received by phone, email or press release.
    2. Data entry as needed.
  4. Professionalism
    1. Strive to be the best representative you can be for The Augusta Chronicle.
  5. Control
    1. Follow company’s policies and procedures.
    2. Communicates effectively to internal and external customers.

 

 

Interested candidates, please send resume to: mranew@augustachronicle.com

 

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