Openings >> IT Manager
IT Manager
Summary
Title:IT Manager
ID:22699244
Location:MN - Minneapolis
Job Category:IT / Engineering
Division:BridgeTower Media
Description

BridgeTower Media is a leading publisher of niche newspapers with properties across the country. We provide legal and business professionals with news and analysis specific to their practices and their markets. Our daily and weekly papers are digital first and dedicated to our audiences. Our corporate offices are located in downtown Minneapolis, MN and Harrisburg, PA. BridgeTower Media is a subsidiary of New Media Investment Group, Inc., the nation’s largest publisher of community newspapers.

We are currently seeking an IT Manager to join our team. The IT Manager will be responsible for overseeing an 8 person team along with implementing and supporting the onsite infrastructure at multiple remote nationwide sites. This includes user support issues, troubleshooting network and hardware systems and working along with corporate systems and staff in a 24x7x365 environment. This person must be comfortable with their ability to rapidly assess, analyze and resolve complex issues. The position reports to a regional IT Director.

This role will be responsible for:

  • Customer service drive IT support

  • Maintenance of publishing specific vendor-supported applications with the ability to learn and support these applications.

  • Multi-Platform hardware and software install, troubleshooting and repair

  • Network infrastructure support in a Macintosh, Windows and Linux desktop/server environment

  • Support and implementation of PC hardware with Windows, Active Directory and Office suites

  • Support and implementation of Macintosh hardware and OS systems

  • Basic support and implementation of Linux hardware and OS systems

  • Coordinate, implement and execute complicated projects through the entire project lifecycle

  • Keeps Regional IT Director informed on a regular basis and on critical issues

  • Ensures that all regulatory requirements for SOX and PCI compliance are met in a timely and efficient manner

Qualifications:

  • Technology discipline degree and/or 10+ years of IT experience in a publishing industry preferred

  • Ability to deal effectively with a diversity of individuals at all organizational levels

  • Strong organizational, problem-solving, and analytical skills

  • Ability to multi-task and deliver under pressure

  • Excellent troubleshooting capabilities for hardware, software and networking

  • Experience working with complex IT systems in a deadline sensitive environment

Position will be required to work with and handle server and desktop level equipment. Some travel to remote sites is required - 10%. While performing the duties of this job the employee is regularly required to sit, use hands and fingers, crawl under desks, climb stairs, handle small objects and talk as well as hear. May be required to lift up to 100 pounds of equipment

BridgeTower Media offers a competitive salary along with a comprehensive benefits program.