GateHouse Media Job Openings >> Manager, Information Technology
Manager, Information Technology
Title:Manager, Information Technology
Location:MA - Needham
Job Category:IT / Engineering
Division:GateHouse Media
GateHouse Media/Wicked Local is a multi-media news organization, providing comprehensive in-depth hyper-local news and information through our 160 websites, magazines and specialty products, and 100 plus well established and trusted weekly and daily newspapers throughout the Eastern Massachusetts market.
The Manager of IT is responsible for the local and wide area networks, telephone systems, servers, storage, and end user machines for all WickedLocal affiliated employees and system. In this role you will be responsible for managing and mentoring the server/infrastructure and helpdesk/desktop teams. You will ensure compliance with SOX/PCI regulations, policies, procedures and standards as appropriate. You will create, review and approve documentation for standards and efficiencies and to aid the growth of team members. You will ensure optimal performance for all systems, be responsible for installing and maintaining computer and server hardware, software and LAN/WAN networks while verifying they are deployed and maintained in a secure manner. We will rely on your extensive knowledge and professional discretion to achieve individual, team and company goals.

Key Responsibilities:
  • Manage information technology and computer systems.
  • Demonstrates excellent problem solving skills and ability to make independent decisions.
  • Committed to company mission and vision.
  • Ready to act in a daily deadline environment. Able to shift current direction seamlessly to support immediate issues as they arise.
  • Mentor and provide leadership to IT team members.
  • Supervise the daily activities of operations/infrastructure and helpdesk/desktop teams.
  • Resourceful and utilize the resources and knowledge of all team members. Be open and receptive to suggestions from others.
  • Familiarity and Knowledge of:
  • Microsoft Windows Servers 2003, 2008, 2012
  • Linux Servers
  • WSUS - using Windows Server 2012
  • Solarwinds patch manager
  • VMware vSphere 5.5
  • Microsoft HyperV
  • EMC Dell and HP SAN
  • Cisco IOS Routers and Switches
  • Microsoft Active Directory
  • Trend Micro Antivirus
  • Symantec Antivirus
  • Help request and incident systems
    • Thorough understanding of networking concepts and systems including WAN/LAN, Routing and Switching, VOIP, Wireless Networks, and Cisco, Fortinet, and Juniper network devices.
    • Support Avaya telecom technologies including hardware, software, and connectivity.
    • Available some evenings and weekends to provide escalated support for IT teams.
Technical Skills:​
  • Server function maintenance and support
  • Setup and configuration of MS servers features and roles, Linux server, etc.
  • Setup and configuration of network equipment including switches, routers, WAP, firewalls etc.
  • Skills managing and configuring SAN storage and cluster environments
Independent Thinking:          
  • Demonstrate excellent interpersonal skills, especially ability to listen and understand what is being described with keen attention to detail.
  • Ability to quickly analyze, evaluate and test software and hardware problems to provide rapid resolution support for known errors.
  • Ability to perform effectively in a fast paced environment with short timelines.
  • Must be self-motivated with initiative; able to work independently and with a team in a supervisory capacity.
  • BS in Computer Science of similar degree preferred
  • 7+ years of experience in Information Technology
  • 7+ years of experience LAN/WAN design, implementation and support
  • 7+ years’ experience managing Internet infrastructure and firewalls
  • 5+ years managing IT team members
  • MCSE / CCNA / CCNE / VMware / Hyper-V are a plus
Physical Demands/Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position may require:
  • Walking, primarily on a level surface for varied periods throughout the day
  • Reaching above shoulder height, below the waist
  • Lifting up to 25 pounds
Must possess a valid state driver’s license and reliable transportation
To apply, submit a cover letter and resume on our Careers website at:

GateHouse Media and all subsidiaries are Equal Opportunity Employers and value diversity in our workplace.
This opening is closed and is no longer accepting applications
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